Frequently Asked Questions
Key answers about the platform, integration, and billing.
What exactly is billed?
Recorded app launches (“events”) are billed per calendar month. Each launch reported by an approved app via the Usage API counts for the respective partner.
How does tiered billing work?
Prices are tiered (marginal): Each tier applies only to the app starts that fall within its range. This makes higher volumes more cost-effective. The agreed base fee is added to the usage costs.
Is there a base fee?
Yes. A monthly base fee can be set for each product. It is added to the usage-based costs.
How do I integrate my app?
Each approved app receives an API token. The app sends a request to the usage endpoint with this token in the Authorization header each time it starts. More information is available in the partner area after approval.
What happens if a token has been compromised?
Tokens can be rotated or revoked at any time. During rotation, the old token remains valid briefly to prevent downtime.
What data do partners see?
Partners only see their own apps, their usage, and their billing information. IP addresses are partially masked for partners for data protection reasons.
Can I export the billing?
Yes, settlements are available as a CSV export per partner and per app.
How can I get started?
Submit an application via Become a partner. After review, we will set up your access and support the initial integration.